Last updated: 31 August 2026
Home Coffee Machine Repairs respects your privacy. This policy explains how we collect, use, store and disclose personal information when you use our website, contact us, book a repair or buy products from our shop.
Information we collect
We may collect your name, phone number, email address, delivery or return address, coffee-machine details, fault descriptions, order details and communications with us. When you purchase online, payment details are handled by the payment provider you choose; we do not store your full card details.
How we collect information
We collect information when you place an order, submit a repair or contact enquiry, contact us by phone or email, create an account, or interact with the website. Our website may use cookies and analytics tools to understand website use and improve advertising and customer experience.
How we use information
We use personal information to provide repairs, process and deliver orders, respond to enquiries, manage warranty or support questions, prevent fraud, improve the website and meet legal obligations. Where permitted, we may send service or marketing messages; you can opt out of marketing at any time.
When we share information
We only share information where necessary to run the business—for example with payment providers, delivery and postal carriers, website, email and analytics service providers, or professional advisers. We do not sell personal information.
Cookies, analytics and advertising
We use cookies and similar technologies for essential shop functions, analytics and advertising measurement. You can manage or block cookies through your browser settings, although some website features may not work correctly.
Security and retention
We take reasonable steps to protect personal information. We keep it only for as long as needed for the purposes described above, including business, tax, warranty and legal requirements.
Access, correction and complaints
You can ask to access or correct personal information we hold about you. If you have a privacy concern or complaint, please contact us first and we will respond as soon as reasonably practicable.
Contact us
Home Coffee Machine Repairs
9/17 South Street, Kardinya WA 6163
matt@homecoffeemachinerepairs.com.au
0478 299 434
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.